14-day return policy: Eleven Sportswear Latvia client has the right to cancel the contract within 14 (fourteen) days of contract creation, without naming the reason. The rights for cancellation will end after these 14 days. The day count begins at the point when the client or third person, which is not the courier, has received the products from the order. In order to use the rights to cancel, the client must inform SIA ELEVEN COMMERCE (Dzelzavas 120G, Riga, telephone: +37126222282, email: firstname.lastname@example.org) about the decision to cancel the contract.
If the client decides to return the order, we will process the return payment within 14 days after receiving the goods. The returned items have to be new, unused, in the original packaging. The client can return the products via Omniva parcel machine, by leaving the package within the nearest/most convenient parcel machine and sending it to Rigas Dzelzavas ielas MINI RIMI pakomats (Dzelzavas street 86, Rīga LV-1084), please indicate the telephone number: +371 26 452 279.
The client MUST ADD the invoice.